Role of a Salesforce Tester

Role of a Salesforce Tester

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The Core Team

In a typical Salesforce Project delivery, the following resources from the core team:

  • Business Analysts
  • Project Managers/Scrum Masters
  • Quality Analysts/Testers
  • Developers
  • Administrators

The role of a Salesforce tester is that of a full-fledged engineer in its own right, therefore they are more commonly referred to as Quality Engineers as an alternative to Quality Assurance. Typically they are either Salesforce Certified Administrators or Salesforce Certified developers.

In layman terms, they have all the skills to work on testing assignments for projects that follow Agile as well as traditional software lifecycles and can review codes for bugs, and be able to design, write, maintain, and scale complex test frameworks, and sometimes even set up test environments from scratch.

What is the responsibility of a Salesforce Tester?

  • The major function of a Salesforce Tester includes services like Functional Testing, Unit Testing, Manual Testing, Automated Testing, Load Testing, Deployment Testing, and Security Testing.
  • Manual testing, for which specific type of experience and skills related to testing are not required, mainly includes the testing of App using a human with a methodical approach
  • Testers having experience with AssureClick, Selenium, QTP etc. play a vital role in Salesforce Automated Testing.
  • Salesforce testers are required to test or apps functional testing which incorporated Unit Testing and Process Testing.
  • Sometimes the testers are required to work on the application and gain the understanding of its functionality to create functions map. They then use the functions map to create and execute the test cases.
  • Other important testing types include:
    • Load testing
    • Security testing
    • CRM ad-hoc testing

As a career option, the growth prospects for a Salesforce tester are very rapid. ADM 201 certification can add to their career development immensely. With a background in testing, they make for qualified candidates for the role of future business analysts.

Happy Testing!


Akshay Dhiman

Chief Technical Officer
"Akshay Dhiman, the CTO of Cloud Analogy, has been a standout and successful Salesforce Platform Developer for years. He has a rich experience in Salesforce Integration, JavaScript, APEX, VisualForce, Sites, Batch Processing, Lightning, PHP, C++, Java, NodeJs, ReactJs, Angular 8, GraphQL, React Native, Web Technology, and jQuery. Known for his problem-solving and debugging skills, Akshay is an out-of-the-box thinker and his capability to understand the business context and translate it into a working model is par excellence. Akshay would not only translate his thoughts into reality but would also bring in his own perspective that is always a tremendous value add. Akshay has the knack of taking challenges head on, equipped with In-depth industry knowledge, Resourcefulness and uncanny nag to build relationship with anyone in shortest time possible. Not only does he possesses fantastic technical depth and awareness but Akshay also complements them with a profound understanding of business functionalities, tools, and methodologies. He has the rare combination of skills and talent that one looks for in Salesforce – attention to detail and the drive for innovation."

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