There is no denying that the healthcare industry needs to evolve from a focus on medical records management to focusing on patient relationships for understanding patients better and improving their organization’s odds of success. This is where Salesforce Health Cloud comes in, which provides you with a plethora of features to improve patient satisfaction, deliver high-quality patient care, and deliver positive outcomes.
In today’s time, healthcare providers are much burdened by legacy systems and are challenged to make a transition to healthcare for delivering better patient care. Salesforce Health Cloud harnesses the power of the cloud, social and mobile technologies to create a positive environment that empowers the healthcare users and providers to gain better insights of all the information they need to access at any time and on any device.
Salesforce Health Cloud is a health IT CRM system, which manages a doctor-patient relationship, one-to-one relationship management through a patient profile, and record management services.
To deliver better care with a 360-degree view of the patient, Salesforce health cloud solutions offered by Cloud Analogy, a top Health Cloud Implementation Partner, can help you empower healthcare teams to collaborate seamlessly from a single point of engagement for all patient records and data.
Overview Of Salesforce Health Cloud
Salesforce Health Cloud provides a wide range of Lightning Components features that empower the healthcare team members to choose the best health care plans, view the associated teams, and track their task assignments.
What’s more? Health Cloud also includes customizable components that enable health care users to build custom community pages, Lightning record pages, and Lightning applications. Businesses can quickly build community portals to enhance patient engagement and serve them with a personalized healthcare experience.
Now, as you get to know a brief about Salesforce Health Cloud, let’s explore its key benefits in the healthcare sector.
1. Comprehensive Patient View – Salesforce Health Cloud offers a complete, detailed view of the patient to:
- Create rich patient profiles
- Access collaborative care network and health timelines
- Combine patient data from the electronic health record (EHR)
- Integrate third-party data from medical devices
With a comprehensive view of the patient, you can easily access the patient’s right information, including the current situation and medications, appointment history, and communication preferences.
2. Smarter Patient Engagement And Management – Salesforce Health Cloud provides you with innumerable benefits for health care that includes:
- Prioritize tasks across all their patients’ needs
- Segment and manage patient populations
- Map personal and professional caregiver networks
One of the best Salesforce Health Cloud features is the “Today” Page that provides a 360-degree view of your patients and the important patient population tasks. Using Today View functionality, you can make quick and smart decisions by browsing the customized care plan for tasks and effectively acting on them. With this out-of-the-box feature, you can easily segment and manage patient populations, including sending a message to all the patients with high blood pressure to schedule regular check-ins via a single secure and private message.
3. Connected Patient Engagement – Salesforce Health Cloud empowers you to access the information quickly and improve workflows and care outcomes such as:
• Collaborate seamlessly with care teams and patients
• Assign tasks to caregiver networks
• Share secure messages to any device
Salesforce Health Cloud features allow care coordinators to collaborate securely and assign tasks within the caregiver network. You can send secure text messages to patients’ mobile devices, meet their expectations for convenient communication, foster strong relationships by extending Salesforce Health Cloud capabilities to mobile platforms.
In today’s challenging times, modern healthcare systems must rapidly evolve and innovate to meet the connected patient’s base expectations. Salesforce Health Cloud puts the patient at the center of the care and provides the healthcare provider with the ability to gain a complete view of the patient with integrated data from EHRs, wearables, and more. Moreover, it allows them to make a smart care decision from a single console to deliver an exceptional patient experience.
Salesforce Health Cloud helps improve customer satisfaction and motivates patients to be more engaged in self-care on any health device within the hospital boundaries. For more information on Salesforce Health Cloud, watch this video to get all insights on how the Salesforce health cloud is transforming the Health care sector.
Want to know how you can make the most out of the Salesforce Health Cloud to transform your patient experience? Then, Cloud Analogy, a top Health Cloud Implementation Partner, can give you peace of mind. Get in touch with the best Salesforce Health Cloud Experts to leverage the world-class Salesforce Health Cloud solutions to take your patient relationships to new heights with the Salesforce Health Cloud.