In today’s online world, search engines are widely used to find, purchase, retrieve information, or explore pretty much anything, everything. Consumer search engines provide a seamless way to understand today’s changing complex world. And consumers require a digital customer experience solution that is fast, accurate, and continually improving to drive informed decision-making and deliver a personalized user experience. It is vital that search should be intelligent and help you find important information quickly, be more productive, and solve customer problems faster. And this is where Einstein Search comes into the fray.
With Einstein Search’s introduction in Dreamforce ‘19, it’s now easier than ever to transform how we search for the data and information in our Salesforce org. It brings together the power of intelligent search to CRM that makes it personal, natural, and actionable. This feature is currently in the beta stage, but if you want to get started with Einstein Search successfully, this blog post is a must-read.
In this blog post, we will walk you through Einstein Search – how to set it up, what you can do with it, and understand how it works.