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How to Setup A Email Parser In Zoho CRM In 2024

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As of 2024, with the ever-increasing volume of emails received daily, manually processing & extracting relevant information can be time-consuming & highly prone to errors. 

This is where email parsing comes into play.  Email parsing automates extracting relevant data from incoming emails and integrates it seamlessly into Zoho CRM.  With its robust email management and automation tools, Zoho CRM empowers organizations to streamline their email management and enhance their customer relationship management efforts. 

By leveraging an email parser integrated with Zoho CRM, businesses can automate the extraction of essential data from emails and seamlessly integrate it into their CRM system.

In this comprehensive guide, we’ll explore the benefits, implementation steps, and best practices of setting up an email parser in Zoho CRM in 2024.

Introduction To Email Parser

An email parser is an ultimate tool that extracts relevant data from incoming emails & converts it into a structured format, making it simple to integrate with other systems or applications. With an email parser, you can automate capturing essential information from emails, such as leads, contacts, or support tickets, and eliminate manual data entry tasks.

Email parsing involves the automated extraction of specific data elements from incoming emails, such as sender information, subject lines, and body content. Businesses can automate tedious data entry tasks by parsing emails, improving data accuracy, and streamlining workflow processes. 

This is particularly beneficial for organizations using CRM systems like Zoho CRM, as it allows them to seamlessly integrate email communications with customer records, resulting in more efficient customer relationship management.

Benefits Of Email Parsing In Zoho CRM

Integrating an email parser into Zoho CRM offers ample benefits for Salesforce integration partners looking to optimize their workflow:

Streamlined Data Entry: Automating data extraction from incoming emails eliminates the need for manual entry, saving time and reducing the risk of errors.

Improved Data Accuracy: By parsing emails and capturing data fields accurately, businesses can ensure that their CRM records are up-to-date and error-free.

Enhanced Productivity: With automated email parsing, sales and support teams can focus on more strategic tasks, including engaging with customers and closing deals, rather than data entry.

Seamless Integration: Zoho CRM’s email parser seamlessly integrates with other Zoho applications and third-party tools, allowing for a cohesive workflow across multiple platforms.

Why Use Zoho CRM Email Parser? 

Using the Zoho CRM Email Parser makes managing emails easier and more effective than ever before. This tool transforms your emails into neat and structured information, making it easy to understand and work with. You can set up rules that tell the parser what specific data to look for in your emails, tailoring the process to your needs. Moreover, it can handle data from attachments, and you can tidy up and refine your data using filters. 

Plus, it’s flexible—you can convert your email data into different formats like JSON, XML, or CSV, and it works well with other tools like Zoho itself, Zapier, and many more, making your workflow smoother and more efficient.

Steps To Setup Email Parser In Zoho CRM

Step 1: Log in to Zoho CRM using the below link-

Step 2: Next, select “Sign In” and provide your email & password to access your account.

Step 3: Click on the gear icon, then go to “Channels” and select “Email.”

Step 4: Now, navigate to the email parser and click Create your first email parser.

Step 5: Now, enter your parser name and choose the module you want this to occur.

Step 6: Select “Copy and paste email content” to configure your parsing detail.

Step 7: Enter the information or data you want to share in the email, then click parse.

Step 8: Map the parsing of email information with CRM fields by clicking the drop-down menu, choosing the relevant field, and clicking next.

Step 9: After parsing the detail, click on the update field to update it. Now, assigning an owner is mandatory.

Click on the drop-down next to assign based on user or role, add it in front of it, and then click on next.

Step 10: Enter the approved email address by adding the email and click save.

Note: To prevent spam emails, specify the email addresses where the emails are allowed.

Step 11: When your email parser is created, an email address will be given just below the email parser name. Copy that email and, from your allowed email ID, send the details to the email ID mentioned below the email parser name.

Step 12: Return to the module where email parsing will run. There, search for the Name you created.

Step 13: Also, to verify the number of emails received, navigate to the gear icon, and then the number of records created will be shown.


Setting up an email parser in Zoho CRM in 2024 is a strategic investment for businesses looking to streamline email communication processes and improve customer relationship management. By automating the extraction of data from incoming emails and integrating it seamlessly with Zoho CRM, businesses can save time, improve accuracy, and enhance the overall customer experience. Following the steps mentioned above will help you set up an email parser in Zoho CRM and unlock the full potential of your CRM system.

Incorporating an email parser into your CRM strategy is a forward-thinking approach that can give your business a competitive edge in today’s evolving digital landscape. Embrace the power of automation, elevate your CRM experience, & and revolutionize the way you manage customer interactions and data with the Zoho CRM Email Parser feature in 2024 and beyond.

Ready to make Zoho CRM work better for you? Join forces with Cloud Analogy, your trusted Zoho & Salesforce integration partner. With our expertise and tailored solutions, we’ll empower your business to streamline processes, maximize efficiency, and drive success together. Hire the best Zoho CRM consultancy services to succeed & thrive in the world of Zoho CRM.  

Have a look at our Zoho Services Packages with exclusive offers & grab the opportunity to experience the next-level excellence of work together.

Get started now and see the difference Cloud Analogy can make for your business!


Akshay Dhiman

Chief Technical Officer
Akshay Dhiman, the CTO of Cloud Analogy, has been a standout and successful Salesforce Platform Developer for years. He has a rich experience in Salesforce Integration, JavaScript, APEX, VisualForce, Sites, Batch Processing, Lightning, PHP, C++, Java, NodeJs, ReactJs, Angular 8, GraphQL, React Native, Web Technology, and jQuery.

Hire the best Salesforce Development Company. Choose certified Salesforce Developers from Cloud Analogy now.

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